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Moving forward to the next step of the future of work: from simple telecommuting to high-performing and engaged anywhere-talents

Moving forward to the next step of the future of work: from simple telecommuting to high-performing and engaged distance-neutral teams

The reality we live in has forced companies around the world to drastically change the way they work. Suddenly they had to put many (in some cases, all) of their employees at home. With a desktop, network access, messaging tools and online meetings. It is not an easy task. But this “imposition” also represents an opportunity. An opportunity to move forward to the next step of the future of work, today. A future that can bring better results for everyone. But only if well aware of what it is and what is not.

And it is… being able to perform with the same efficiency, engagement and happiness anywhere in the world. Much, much more than just working remotely with a conference call app.

But how to do it? How to not fall behind and speed up the transition? How to build a truly digital workplace connected by data and anywhere-talents? While supporting a culture of innovation with no limits?

First, processes have to change. It is not doing the same but in remote mode. It is necessary to rethink how employees connect in a digital workplace.

Second, people have to change. They need to be open to new realities, invest in new skills, grow without barriers, get out of the comfort zone.

So, for companies to evolve from simple telecommuting to high performing and motivated teams – regardless of location – they need to restructure, reinvent themselves. Deliver new values, empower and involve employees in a different culture. Adopt new tools, practices, methodologies. Frameworks that run and bring it all together and that are propitious to incremental innovation.

Our Global Framework is a practical example that can serve as inspiration. A delivery model for Growth Innovation and fast results. Tested and improved over the years.

One of the things it enhances is what we call `Best Minds, Best Where´. A recruiting and long talent-learning approach. It doesn’t matter where people live. But their profile, skills – soft and tech, their disposition to evolve, to innovate, to fit in with the culture. And if they are willing to lead, learn and share. They can be in a city with 500 inhabitants. And deal with global game-changers, brilliant professionals. Integrate customized, multidisciplinary teams, with a high capacity for interaction and resources to develop each client’s needs.

This is only possible through a set of apps focused on the digital workplace and performing metrics for internal teams and partners. Collecting data, aligning information to generate insights, ideas, incremental innovation, enhanced decision-making. A data-driven approach to leverage the future of work. This requires preparation. For us, it was almost two decades. The good news, for those just starting out, is that we are sharing this accumulated knowledge translated into the first 2 apps integrated with Microsoft Teams:

InStation: always-in-touch teams

InStation

A big problem of working at a distance – existing technologies did not make people feel close. So, we invented ours 🙂 Meet InStation. InStation was launched to revolutionize the way teams relate. With a lot of research, we created a new way of meeting each day. In an environment that prioritizes the feeling of proximity, the experience of interacting with colleagues who are miles away, as if they were side by side. A more humane response to something we’ve discovered many years ago: it’s not just a video conference call that keeps us engaged, connected and, above all, inspired.

Main characteristics – a virtual office where all teams are based
Organizational goals – integration between employees through constant online presence and spontaneous communication

InDash: real people connected by real-time insights

Indash

Innovating is a collective work. Often, solutions that seem impossible, become simpler when all employees are connected for the same purpose and focus. InDash has this mission. Draw a real-time view of each of the innovation teams. And generate insights for decisions and actions. Giving clarity of what to do, what to improve. Data and talents collaborating all the time. Until it is available in the market, you can read this e-Book we made with many principles that we apply to perform teams (within the Cultural, Organizational, Business and Technical domains): Squad Health Check in Practice.

Main characteristics – metrics and health check dashboard for each squad
Organizational goals – continuous improvement culture based on real-time KPI tracking and transparency


It’s the “Best Minds Best Where”, the “Global Growth Framework” and the “Digital Apps” that are the foundation of what we see as the next step of the future of work and enable us to help game-changing companies activate their innovation power. Combining strategic data and the best talents around the world. Transforming businesses with agility. Performing cutting-edge technology. Creating ongoing digital strategies, products, and services.

These short videos (PT, captions in ENG) clarify our vision and we hope they also instigate you to keep your teams performed, connected and engaged wherever they are:

Chapter 1 – The Dream, by Renato Bolzan, CEO
Chapter 2 – The Connector, by Saulo Esteves, Digital Strategy Director
Chapter 3 – The Scale Effect, by Renato Oliveira, COO
Chapter 4 – The Power, by Sérgio Caliani, Chief Digital Culture

Count on us to innovate faster and better take full advantage of the next step of the future of work, now. Let’s talk and do more together.

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Posted at 05/07/2020

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